30 municipalities of Issyk-Kul and Jalal-Abad provinces exchanged best practices on improving services at the local level in Kyrgyzstan

Local news, 03.12.2018

On November 30, 2018, a Conference on best practices to improve public service delivery at the local level was held in Bishkek. The event was attended by representatives of 30 municipalities of Issyk-Kul and Jalal-Abad provinces and government agencies.

Conference on best practices for municipalities © Swiss Embassy Bishkek, 2018

The conference was supported by the Swiss-funded Public Service Improvement project. It provided a platform to present and exchange on concrete examples of improved services at the local level in the municipalities of Issyk-Kul and Jalal-Abad provinces. For example, representatives of Kumbel municipality shared their experience in organizing the drinking water supply service, and representatives of Toktogul city spoke about improving the collection and removal of solid waste in their city. In addition, other municipalities shared their experience on improving services on lightning of public areas, preschool education, including education for children with special educational needs, and maintenance of internal roads.

The head of the Development Department of Local Self-Governments at the State Agency on Local Self-Government and Interethnic Relations Azamat Shameyev noted the importance of such events in development of regions and improvement of services at the local level. He informed that the Development Program of Local Self-Governments has been recently adopted, which includes a number of activities to improve services at the local level. Also Azamat Shameyev informed that jointly with the Ministry of Economy they work on the document that will reflect the public opinion about the quality of provided services.

The Deputy Head of Mission of the Embassy of Switzerland in the Kyrgyz Republic, Danielle Meuwly Monteleone, emphasized that the next important step will be to ensure that improved services are sustainable and best practices are institutionalized at the national level. It will also be crucial to enhance local finances and to address deficiencies in intergovernmental relations.

150’000 people benefit from the 38 action plans on improving services supported by the project over the past four years. This included 9 initiatives to ensure sustainable access to clean drinking water, 11 services to improve the quality and accessibility of pre-school and school education (including education for children with special educational needs), 9 services in the field of cultural and leisure activities (park areas, cultural and sports services) and 8 plans for maintenance and cleaning of public areas.

The overall cost of the implementation of these action plans was more than 97 million soms. The own contribution of the municipalities amounted to more than 33 million soms or almost 26%, which shows the importance and relevance of the problems in municipalities.

The Public Service Improvement Project is funded by the Swiss Government through the Swiss Agency for Development and Cooperation (SDC) and implemented by Helvetas Kyrgyzstan and the Development Policy Institute.

 

Local news, 15.02.2018

On February 14, 2018 the Ministry of Economy invited representatives of relevant state bodies, expert community and international organizations to discuss specific measures for the optimization of services provided at the local level.

The discussion was based on a draft "Plan of measures for optimization of the system of municipal services provided at the local level for 2018-2023". The elaboration of this plan was supported by the "Public Service Improvement" project, which is financed by the Government of Switzerland through the Swiss Agency for Development and Cooperation and implemented by the Helvetas Swiss Intercooperation and the Development Policy Institute.

In recent years various efforts have been made to optimize the system of public service provision in terms of legislative and regulatory improvements, however the area of municipal service provision has been lagging behind.  The implementation of the Law of the Kyrgyz Republic "On State and Municipal Services" has revealed some issues making it necessary to revise the existing system of service provision at the local level. As it turns out, local self-governments are actually responsible for delivering different types of services that are not reflected in the existing legal framework.

“The elaboration of the Plan and its further implementation are an important step toward improving the quality and accessibility of services provided to people at the local level” – said Danielle Meuwly Monteleone, Deputy head of the Embassy of Switzerland in the Kyrgyz Republic.

After receiving feedback from various stakeholders, the Plan will be submitted to the Interagency Commission under the Government of the Kyrgyz Republic for optimization of the system of state and municipal service provision for further actions for its implementation.