Regional Consular Centre London

Consular Services

In view of the current situation regarding the COVID-19 pandemic, the Regional Consular Centre (RCC) has adapted its activities.

The reception desk of the RCC is open on working days between 9:00 and 12:00 for procedures requiring a physical presence, i.e. for marriage preparations and legalizations. All other consular matters are being dealt with by email and post, and the previous walk-in service is no longer available. Due to the exceptional circumstances, the RCC is currently facing an unusually high volume of inquiries. Despite the efforts of the RCC, the processing of your request or your documents therefore takes longer.

Where personal presence is required, an appointment must be arranged. Please contact the RCC in a timely manner in order to obtain an appointment.

Going forward and in order to comply with social distancing guidelines, only visitors with an appointment will be allowed to enter the Embassy’s premises. Furthermore, it is obligatory for visitors to wear a face mask within the premises of the Embassy. This is to ensure the safety of customers and staff. Thank you for your understanding.

Life and marital status certificates for the AVS/AHV Swiss citizens: In the aftermath of the Covid-19 pandemic, the Central Compensation Office CCO in Geneva exceptionally accepts life certificates completed and signed by pensioners themselves until 31.12.2020. The certificates may be sent together with a copy of an identity document directly by e-mail to:

For further questions, you may also contact the CCO by telephone: +41 58 461 91 11.  

Passport / ID card application: Please note that the RCC is experiencing a substantial backlog of applications due to COVID-19 and it is therefore taking longer than usual to process these. Applications will be processed in order of receipt. In order to comply with social distancing guidelines, only a limited number of appointments can be offered per day. This is to ensure the safety of our customers and staff.

In view of the circumstances it may take longer than usual to renew your Swiss identity documents. Booking any trips while you do not hold a valid passport/ID card is at your own risk.

The RCC appreciates your understanding.

Brexit: Frequently Asked Questions (FAQ)

Swiss citizens and their family members wishing to remain in the UK beyond 2020 have to apply for a new residence status under the UK’s EU Settlement Scheme, called settled or pre-settled status. This includes those with a British spouse and those who already have a ‘document certifying permanent residence’. Those who have ‘Indefinite Leave to Remain’ are strongly encouraged to apply. However, those who also have British citizenship are exempt from this requirement.

For more detailed information on the Settlement Scheme and other changes for Swiss and British citizens in the context of Brexit, please find Frequently Asked Questions (FAQ) below. We appreciate your understanding that the Embassy of Switzerland cannot give binding information or advice for individual cases. In the light of the ongoing Brexit process and the negotiations about the UK’s future relationship with the EU and with Switzerland, there are many questions concerning the future legal situation which may not be answered with any certainty at this moment.

Frequently Asked Questions (FAQ) and videos

Switzerland–UK relations post Brexit