In view of the COVID-19 pandemic, the Regional Consular Centre (RCC) has adapted its activities.
The reception desk of the RCC is open on working days between 9:00 and 12:00 for procedures requiring a physical presence, i.e. for marriage preparations and legalizations. All other consular matters are being dealt with by email and post, and the previous walk-in service is no longer available. Due to the exceptional circumstances, the RCC is currently facing a high volume of inquiries. Despite the efforts of the RCC, the processing of your request or your documents therefore takes longer.
Where personal presence is required, an appointment must be arranged. Please contact the RCC in a timely manner in order to obtain an appointment.
In order to comply with social distancing guidelines, only visitors with an appointment are allowed to enter the Embassy’s premises. Furthermore, it is obligatory for visitors to wear a face mask within the premises of the Embassy. This is to ensure the safety of customers and staff.
Passport / ID card application
The RCC is experiencing a substantial backlog of applications due to COVID-19 and it therefore takes longer than usual to obtain new Swiss identity documents. Applications will be processed in order of receipt.
Booking any trips while you do not hold a valid passport/ID card is at your own risk.