In view of the current situation regarding the COVID-19 pandemic, the Regional Consular Centre is adapting its activities and is limiting public access to the Centre until further notice.
Please note that consular matters continue to be dealt with, but with priority given to urgent cases. Until further notice and except in emergency situations, no new appointments will be granted for the issuing of new passports and identity cards.
Citizens in need of urgent services are kindly requested to make an appointment before coming to the Regional Consular Centre. You can contact us by email at firstname.lastname@example.org. Please specify the reason for the emergency and when you would like to come.
Only visitors with an appointment will be allowed to enter the Embassy’s premises.
Life and marital status certificates for the AVS/AHV: for the time being all life and marital status certificates can be signed by the pensioners themselves and returned by email to the Swiss Compensation Office (SCO) in Geneva without an official stamp: email@example.com. For further questions, you may also contact the SCO by phone: +41 58 461 91 11.
Swiss Benevolent Society: During this isolation, you may incur difficulties, feel lonely and/or just want to have a chat. The Swiss Benevolent Society is opening a helpline from Monday to Friday between the hours of 11am – 3pm. Feel free to call 020 7616 6080 and speak to one of the volunteers. For more information about the work of the Swiss Benevolent Society visit www.swissbenevolent.org.uk.